Sales, Billing, Offers
Info and details on sales, billing, invoice, refunds, special offers
Sales, Billing, Offers
- I already own one or more SWAM Solo Strings v2 instruments. How does your new release promotion for SWAM Solo Strings v3.0 apply in my case?
- I’m not satisfied with the product. Is there a return policy?
- I’m the owner of The Sax Brothers from the company Samplemodeling. Is it possible to upgrade to SWAM Saxophones?
- If I already bought a SWAM instrument, can I buy the other ones in the same family at a discounted price?
- Is it possible to combine discount coupons?
- SWAM Solo Woodwinds v3 features, prices and upgrades
- What’s the price difference between the prices listed on your website and the price in other currencies?
I already own one or more SWAM Solo Strings v2 instruments. How does your new release promotion for SWAM Solo Strings v3.0 apply in my case?
SWAM Solo Strings v3 is not an update, nor a replacement for v2. It is a new and different product that can run in parallel with SWAM Solo Strings v2. For this reason, it’s a paid upgrade, but we offer our loyal customers generous discounts to upgrade their v2 Strings instrument to the new v3 release.
All customers who own one or more SWAM Solo Strings instrument v2, have access to a 60% discount on the listed price of v3 instruments. This means that for single instrument upgrades, you can purchase the upgrade at 48 EUR/USD instead of 120 EUR/USD per instrument, and you can upgrade the whole SWAM Solo Strings bundle at 144 EUR/USD.
Discounts do not apply to bundle completions since we already provide a discount for those who wish to complete their purchase to a bundle through our Upgrade Paths.
To understand better how our new release promo and the Bundle Completion Paths discounts can work together to your advantage, here are some examples:
Scenario 1)
Let’s say you already have SWAM Violin v2 and SWAM Cello v2, and you want to purchase the SWAM Solo Strings v3 bundle.
- Price for upgrading SWAM Solo Strings v2 single products to v3: 96 EUR/USD (2 x 48EUR/USD, i.e. 60% off)
- Price for completing the SWAM Solo Strings v3 bundle: 180 EUR/USD (2 x 90 EUR/USD, i.e. regular completion price)
Total = 276 EUR/USD
Scenario 2)
You already have SWAM Solo Strings v2 bundle, and you want to purchase the SWAM Solo Strings v3 bundle.
- Price for upgrading SWAM Solo Strings v2 bundle to v3: 144 EUR/USD (60% off from 360 EUR/USD)
Total = 144 EUR/USD