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Sales, Billing, Offers

Info and details on sales, billing, invoice, refunds, special offers

Sales, Billing, Offers

  • I already own one or more SWAM Solo Strings v2 instruments. How does your new release promotion for SWAM Solo Strings v3.0 apply in my case?
  • I’m not satisfied with the product. Is there a return policy?
  • I’m the owner of The Sax Brothers from the company Samplemodeling. Is it possible to upgrade to SWAM Saxophones?
  • If I already bought a SWAM instrument, can I buy the other ones in the same family at a discounted price?
  • Is it possible to combine discount coupons?
  • SWAM Solo Woodwinds v3 features, prices and upgrades
  • What’s the price difference between the prices listed on your website and the price in other currencies?

I’m the owner of The Sax Brothers from the company Samplemodeling. Is it possible to upgrade to SWAM Saxophones?

Mr. Sax T and The Sax Brothers are Kontak sample libraries developed by our CEO Stefano Lucato and distributed by Samplemodeling a few years ago.

Since they were also developed by Stefano and we believe that SWAM Saxophones are a huge improvement over The Sax Brothers, we offer the following cross-grade paths for owners of "Mr. Sax T" and "The Sax Brothers" even if those are not Audio Modeling products.

  • 25% discount on SWAM Saxophones for owners of Mr. Sax T
  • 50% discount on SWAM Saxophones for owners of The Sax Brothers (Sax B, Sax T, Sax A)
  • 75% discount on SWAM Saxophones for owners of The Sax Brothers + SWAM Soprano Sax (formerly Ms. Sax S)

To receive an upgrade coupon, we need proof of possession of The Sax Brothers. Please contact us at support@audiomodeling.com and provide us with the serial number and a screenshot of your Native Access or Service Center.

Cross-grading to SWAM Saxophones is highly recommended since The Sax Brothers are no longer supported.

Mr. Sax T and The Sax Brothers are Kontak sample libraries developed by our CEO Stefano Lucato and distributed by Samplemodeling a few years ago.

Since they were also developed by Stefano and we believe that SWAM Saxophones are a huge improvement over The Sax Brothers, we offer the following cross-grade paths for owners of "Mr. Sax T" and "The Sax Brothers" even if those are not Audio Modeling products.

  • 25% discount on SWAM Saxophones for owners of Mr. Sax T
  • 50% discount on SWAM Saxophones for owners of The Sax Brothers (Sax B, Sax T, Sax A)
  • 75% discount on SWAM Saxophones for owners of The Sax Brothers + SWAM Soprano Sax (formerly Ms. Sax S)

To receive an upgrade coupon, we need proof of possession of The Sax Brothers. Please contact us at support@audiomodeling.com and provide us with the serial number and a screenshot of your Native Access or Service Center.

Cross-grading to SWAM Saxophones is highly recommended since The Sax Brothers are no longer supported.

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