Product & License Management

Everything you need to know about downloading, installing, and updating your current version of our SWAM instruments.

We allow our customers to transfer their license to someone if they wish.

Here are the requirements for the transfer to take place:

The license must be activated ONLINE. If the license has been activated OFFLINE, the user must contact us at support@audiomodeling.com in order to be instructed on how to re-authorize it ONLINE (Note: OFFLINE authorization is deprecated; it was available for SWAM v2 products only).
The license must be registered to our Customer Portal on the account belonging to the current license holder.
EDU licenses (i.e. purchased with EDU discount) can only be transferred to someone eligible for the same EDU discount.
The current license holder must provide us with the account username or email, or with the full name and email of the person the license will be transferred to.
Licenses for products purchased in a single transaction cannot be transferred individually. The entire set of products from that transaction must be transferred as a whole.

The process is free of charge but please note that it could take up to one week to complete.

We allow our customers to transfer their license to someone if they wish.

Here are the requirements for the transfer to take place:

The license must be activated ONLINE. If the license has been activated OFFLINE, the user must contact us at support@audiomodeling.com in order to be instructed on how to re-authorize it ONLINE (Note: OFFLINE authorization is deprecated; it was available for SWAM v2 products only).
The license must be registered to our Customer Portal on the account belonging to the current license holder.
EDU licenses (i.e. purchased with EDU discount) can only be transferred to someone eligible for the same EDU discount.
The current license holder must provide us with the account username or email, or with the full name and email of the person the license will be transferred to.
Licenses for products purchased in a single transaction cannot be transferred individually. The entire set of products from that transaction must be transferred as a whole.

The process is free of charge but please note that it could take up to one week to complete.