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support / Swam solo woodwinds

Swam solo woodwinds

Here you will find everything related to the installation, activation, updates, release notes and manuals of our Virtual Instruments and Applications.

General Information

  • Are you planning to create any Ensembles like Strings Ensembles and Brass Ensembles in the near future?
  • Is it possible to control SWAM instruments using only note-on velocity?
  • SWAM Saxophones vs The Sax Brothers
  • Warning! Expression controller non received
  • What's the difference between SWAM Saxophones and The Sax Brothers?
  • see all 8 articles >

Product & License Management

  • Can I complete a SWAM bundle (desktop version)?
  • Can I transfer my license to someone? How do I do it?
  • How can I recover my License Keys?
  • How do I create an account and register my license keys?
  • How do I deauthorize a license key?
  • see all 9 articles >

How To...

  • Can I keep my SWAM instruments on an external drive?
  • Can I use SWAM instruments without a physical MIDI controller?
  • How do I create ensembles using SWAM instruments?
  • Is there a way to access the reverb module to modify the default reverb type on SWAM instruments?
  • SWAM with Camelot Pro (macOS / Windows)
  • see all 11 articles >

Compatibility

  • How many SWAM instances can I run at the same time?
  • What are the technical requirements for using SWAM instruments?

Known Issues

  • First note of a phrase randomly not played (v2.5.3 and Flutes v1.2.3)
  • FL Studio - "Buffer size too small" message
  • My SWAM plug-ins are not found by Ableton Live on macOS. Why?
  • My SWAM VST2 plug-ins are not showing up in Cubase. Why?
  • SWAM instruments are not appearing in my DAW on macOS. Why?
  • see all 7 articles >

Sales, Billing, Offers

  • I’m not satisfied with the product. Is there a return policy?
  • I’m the owner of The Sax Brothers from the company Samplemodeling. Is it possible to upgrade to SWAM Saxophones?
  • If I already bought a SWAM instrument, can I buy the other ones in the same family at a discounted price?
  • SWAM Solo Woodwinds v3 features, prices and upgrades
  • What’s the price difference between the prices listed on your website and the price in other currencies?

Educational & Special Programs

  • Do you have educational discounts for students or teachers?
  • How do I apply to the EDU Program?
  • How do I use my EDU discount coupon?
  • Is there a difference between the instruments you provide with the EDU discounts and your instruments at regular price?

How do I use my EDU discount coupon?

You can apply your EDU discount coupon at checkout on https://audiomodeling.com, or on our Customer Portal , selecting "I have a discount coupon".

On the Customer Portal, you can browse the catalogue, upgrade your products and check if there are special offers for you.

The BUY button of any available product, bundle or offer shows the nominal purchase price. You will see the discounted price after applying the discount coupon.

The coupon is valid for a single purchase. If you need to purchase again in future, come back to us and we will provide another coupon (if the documentation will be still valid).

NOTE: prices are converted from EUR by our digital reseller 2Checkout in most Countries outside Europe. In addition, local taxes may apply.

You can apply your EDU discount coupon at checkout on https://audiomodeling.com, or on our Customer Portal , selecting "I have a discount coupon".

On the Customer Portal, you can browse the catalogue, upgrade your products and check if there are special offers for you.

The BUY button of any available product, bundle or offer shows the nominal purchase price. You will see the discounted price after applying the discount coupon.

The coupon is valid for a single purchase. If you need to purchase again in future, come back to us and we will provide another coupon (if the documentation will be still valid).

NOTE: prices are converted from EUR by our digital reseller 2Checkout in most Countries outside Europe. In addition, local taxes may apply.

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