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support / Swam solo woodwinds

Swam solo woodwinds

Here you will find everything related to the installation, activation, updates, release notes and manuals of our Virtual Instruments and Applications.

General Information

  • SWAM Solo Woodwinds v3 main features improvements
  • Who is the owner of the SWAM technology?
  • Warning! Expression controller non received
  • What's the difference between SWAM Saxophones and The Sax Brothers?
  • Where do I find User Manuals?
  • see all 9 articles >

Product & License Management

  • How can I recover my License Keys?
  • Where do I find the latest updates for the SWAM instruments purchased from Samplemodeling?
  • Can I complete a SWAM bundle (desktop version)?
  • How do I deauthorize a license key?
  • Products are showing up as trial versions even though I bought them
  • see all 9 articles >

How To...

  • SWAM with Camelot Pro (macOS / Windows)
  • SWAM with GarageBand X (macOS)
  • SWAM with FL Studio 20 (macOS & Windows)
  • SWAM with Digital Performer 10 (macOS & Windows)
  • SWAM with Reaper
  • see all 12 articles >

Compatibility

  • What are the technical requirements for using SWAM instruments?
  • How many SWAM instances can I run at the same time?

Known Issues

  • SWAM VST2 plug-ins not recognized in Komplete Kontrol, Reason and Ableton Live (macOS)
  • First note of a phrase randomly not played (v2.5.3 and Flutes v1.2.3)
  • FL Studio - "Buffer size too small" message
  • Windows 10 update 1511 invalidates SWAM authorization
  • My SWAM plug-ins are not found by Ableton Live on macOS. Why?
  • see all 7 articles >

Sales, Billing, Offers

  • Why SWAM iPad and Desktop Versions are Separate Purchases
  • I’m the owner of The Sax Brothers from the company Samplemodeling. Is it possible to upgrade to SWAM Saxophones?
  • What’s the price difference between the prices listed on your website and the price in other currencies?
  • I’m not satisfied with the product. Is there a return policy?
  • If I already bought a SWAM instrument (desktop version), can I buy the other ones in the same family at a discounted price?

Educational & Special Programs

  • How do I apply to the EDU Program?
  • How do I use my EDU discount coupon?
  • Do you have educational discounts for students or teachers?
  • Is there a difference between the instruments you provide with the EDU discounts and your instruments at regular price?

My SWAM plug-ins are not found by Ableton Live on macOS. Why?

You need to enable Audio Units. 

See the following article:
https://help.ableton.com/hc/en-us/articles/209068929-Using-AU-and-VST-plug-ins-on-Mac

You need to enable Audio Units. 

See the following article:
https://help.ableton.com/hc/en-us/articles/209068929-Using-AU-and-VST-plug-ins-on-Mac

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