Camelot
Here you will find everything related to the installation, activation, updates, release notes and manuals of our Virtual Instruments and Applications.
Release Notes
General Information
- Enabling Applications to Communicate Over the Local Network on macOS (12, 13, 14, 15)
- Enabling Applications to Communicate Over the Local Network on iOS (15, 16, 17, 18)
- Enabling Applications to Communicate Over the Local Network on Windows 11
- Where can I find the instruction manual for Camelot Pro? Is there a PDF version?
Product & License Management
How To...
Compatibility
Known Issues
- Camelot Crashes a lot and the error messages don’t tell me exactly what the problem is.
- Sounds are taking a long time to load inside Camelot. Why?
- Everytime I try to run Camelot, I get a warning saying that I’m offline. How do I fix this?
- Camelot shows me that the CPU is overloaded and it crackles and crashes. How can I fix this?
- My apps are not seen by Camelot. Why?
Sales, Billing, Offers
How do I deauthorize a license key?
You can manage all your license keys and activations directly from our updated Customer Portal.
If you haven’t created an account yet, simply register a new one and add your SWAM license keys. From there, you’ll have full control over your product activations, downloads, and updates.
🔧 To deactivate a license:
Log into the Customer Portal.
In the left sidebar, go to “Products” > “My Products”.
Locate the product you want to manage and click the “Manage” button next to it.
You will be taken to the Product Detail page.
Under the “Manage your license activations” section, find the device (based on activation date, OS version, or device name) you want to remove.
Click the “Deactivate” button next to that device.
Once deactivated, the license slot becomes available for use on a different machine.
Important!
The deauthorization process for OFFLINE-activated keys is not possible using this page.
Please open a Support Ticket from the customer Portal in order to know how to proceed for OFFLINE-activated keys.