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support / Swam solo woodwinds / Known Issues

Known Issues

<p>Answering some known issues with Audio Modeling products and services</p>

Known Issues

  • Are My SWAM Instruments Vanishing from the Ambiente Room Simulator a Bug?
  • SWAM VST2 plug-ins not recognized in Komplete Kontrol, Reason and Ableton Live (macOS)
  • First note of a phrase randomly not played (v2.5.3 and Flutes v1.2.3)
  • FL Studio - "Buffer size too small" message
  • Windows 10 update 1511 invalidates SWAM authorization
  • My SWAM plug-ins are not found by Ableton Live on macOS. Why?
  • My SWAM VST2 plug-ins are not showing up in Cubase. Why?
  • SWAM instruments are not appearing in my DAW on macOS. Why?

Windows 10 update 1511 invalidates SWAM authorization

The cumulative update 1511 for Windows 10 (November 24th, 2015) forces the de-authorization of the SWAM instruments installed on it.

This is because of the internal System-ID changes. Usually, this only happens for major upgrades of an Operating System. We don't know why this cumulative update has changed the internal System-ID.

Solution
Login to your account on the Customer Portal, deauthorize your license key, and re-authorize your product again.

For keys that have been activated with the OFFLINE process, please write a request to support@audiomodeling.com

The cumulative update 1511 for Windows 10 (November 24th, 2015) forces the de-authorization of the SWAM instruments installed on it.

This is because of the internal System-ID changes. Usually, this only happens for major upgrades of an Operating System. We don't know why this cumulative update has changed the internal System-ID.

Solution
Login to your account on the Customer Portal, deauthorize your license key, and re-authorize your product again.

For keys that have been activated with the OFFLINE process, please write a request to support@audiomodeling.com

Other articles in this category

  • Are My SWAM Instruments Vanishing from the Ambiente Room Simulator a Bug?
  • SWAM VST2 plug-ins not recognized in Komplete Kontrol, Reason and Ableton Live (macOS)
  • First note of a phrase randomly not played (v2.5.3 and Flutes v1.2.3)
  • FL Studio - "Buffer size too small" message
  • Windows 10 update 1511 invalidates SWAM authorization
  • My SWAM plug-ins are not found by Ableton Live on macOS. Why?
  • My SWAM VST2 plug-ins are not showing up in Cubase. Why?
  • SWAM instruments are not appearing in my DAW on macOS. Why?

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