Product & License Management
Everything you need to know about downloading, installing, and updating your current version of our SWAM instruments.
Product & License Management
- Can I complete a SWAM bundle (desktop version)?
- Can I transfer my license to someone? How do I do it?
- EULA - End User License Agreement
- How can I change the email address associated with my account?
- How can I recover my License Keys?
- How do I create an account and register my license keys?
- How do I deauthorize a license key?
- How do I delete my account?
- I already paid for Swam instruments for desktop. Do I need to pay again for the iPad version even though it says I can install the instruments on 4 devices?
- I can’t authorize my SWAM instrument at startup
- I didn’t get a confirmation email after registration
- I downloaded the new installers. Do I need to uninstall the previous installations or just run the new installers over the old installations?
- My license keys are not working anymore!
- On how many computers can I authorize a SWAM product?
- Products are showing up as trial versions even though I bought them
- Where do I find the latest updates for the SWAM instruments purchased from Samplemodeling?
How do I create an account and register my license keys?
To create an account and register your license keys for desktop products, follow these simple steps:
- Create an account on our Customer Portal.
- Type the redeem code or the license key in the NEW PRODUCT REGISTRATION field and select REGISTER.
- The system will send an email. Click the confirmation link on the email.
- For each product on the "Your Products" page, select Licenses & Downloads to get the installer and the User Manual.
Discontinued products (Solo Woodwinds v2 and Solo Strings v2) require a license key for the activation. You can easily copy it by clicking on the key and selecting Copy to clipboard.
For newer products (Solo Woodwinds v3, Solo Strings v3, Solo Brass, and Camelot), simply login at startup with your account credentials.