Product & License Management
Everything you need to know about downloading, installing, and updating your current version of our SWAM instruments.
Product & License Management
- Support Discontinuation for SWAM v2 Products (June 3, 2025) - FAQ
- How can I recover my License Keys?
- Where do I find the latest updates for the SWAM instruments purchased from Samplemodeling?
- My license keys are not working anymore!
- EULA - End User License Agreement
- On how many computers can I authorize a SWAM product?
- How do I deauthorize a license key?
- Products are showing up as trial versions even though I bought them
- I can’t authorize my SWAM instrument at startup
- How do I create an account and register my license keys?
- I already paid for SWAM instruments for desktop. Do I need to pay again for the iPad version even though it says I can install the instruments on 4 devices?
- I didn’t get a confirmation email after registration
- How can I change the email address associated with my account?
- How do I delete my account?
- I downloaded the new installers. Do I need to uninstall the previous installations or just run the new installers over the old installations?
- Can I transfer my license to someone? How do I do it?
I didn’t get a confirmation email after registration
When you open an account on our Customer Portal, you should receive an email with a link to complete your registration. If you didn’t receive this email, the first thing to do is to check your SPAM folder.
If you’ve checked your spam folder and the confirmation email is nowhere to be seen, you can resend it by following these steps:
- Login to your account on our Customer Portal.
- Go to Purchase History in the top-right menu.
- Select Waiting for confirmation.
- Click on Resend confirmation email.
If this still doesn’t work, our techs will force the registration on your behalf. Contact us at support@audiomodeling.com.
Other articles in this category
- Support Discontinuation for SWAM v2 Products (June 3, 2025) - FAQ
- How can I recover my License Keys?
- Where do I find the latest updates for the SWAM instruments purchased from Samplemodeling?
- My license keys are not working anymore!
- EULA - End User License Agreement
- On how many computers can I authorize a SWAM product?
- How do I deauthorize a license key?
- Products are showing up as trial versions even though I bought them
- I can’t authorize my SWAM instrument at startup
- How do I create an account and register my license keys?
- I already paid for SWAM instruments for desktop. Do I need to pay again for the iPad version even though it says I can install the instruments on 4 devices?
- How can I change the email address associated with my account?
- How do I delete my account?
- I downloaded the new installers. Do I need to uninstall the previous installations or just run the new installers over the old installations?
- Can I transfer my license to someone? How do I do it?