Product & License Management
Everything you need to know about downloading, installing, and updating your current version of our SWAM instruments.
Product & License Management
- Can I complete a SWAM bundle (desktop version)?
- Can I transfer my license to someone? How do I do it?
- EULA - End User License Agreement
- How can I change the email address associated with my account?
- How can I recover my License Keys?
- How do I create an account and register my license keys?
- How do I deauthorize a license key?
- How do I delete my account?
- I already paid for Swam instruments for desktop. Do I need to pay again for the iPad version even though it says I can install the instruments on 4 devices?
- I can’t authorize my SWAM instrument at startup
- I didn’t get a confirmation email after registration
- I downloaded the new installers. Do I need to uninstall the previous installations or just run the new installers over the old installations?
- My license keys are not working anymore!
- On how many computers can I authorize a SWAM product?
- Products are showing up as trial versions even though I bought them
- Where do I find the latest updates for the SWAM instruments purchased from Samplemodeling?
How do I delete my account?
You have the right to export your personal data and even delete any personal data we store on our systems. You can do it yourself from the Account info & settings in our Customer Portal.
By confirming the deletion of your account, you will permanently remove your account data from Audio Modeling Customer Portal. This means you will lose access to the portal.
For SWAM Solo Strings v2 and SWAM Solo Woodwinds v2, you'll still be able to authorize your products with their license keys. However, a user account is required to get the latest product updates and manage or deauthorize your licenses.
SWAM Solo Brass v1, SWAM Solo Strings v3 instruments, and Camelot Pro can only be activated with a valid user account. Without an account, you won’t be able to authorize and use these products.
