Product & License Management
Everything you need to know about downloading, installing, and updating your current version of our SWAM instruments.
Product & License Management
- Can I complete a SWAM bundle (desktop version)?
- Can I transfer my license to someone? How do I do it?
- EULA - End User License Agreement
- How can I change the email address associated with my account?
- How can I recover my License Keys?
- How do I create an account and register my license keys?
- How do I deauthorize a license key?
- How do I delete my account?
- I already paid for Swam instruments for desktop. Do I need to pay again for the iPad version even though it says I can install the instruments on 4 devices?
- I can’t authorize my SWAM instrument at startup
- I didn’t get a confirmation email after registration
- I downloaded the new installers. Do I need to uninstall the previous installations or just run the new installers over the old installations?
- My license keys are not working anymore!
- On how many computers can I authorize a SWAM product?
- Products are showing up as trial versions even though I bought them
- Where do I find the latest updates for the SWAM instruments purchased from Samplemodeling?
Products are showing up as trial versions even though I bought them
Be sure you have registered the products you purchased to your account on the Customer Portal.
If you previously had trial versions of our products before deciding to buy them, there might be a conflict in our system between your trial or Beta licenses and your permanent ones.
Please contact us at support@audiomodeling.com and we will fix the issue for you.