Product & License Management
Everything you need to know about downloading, installing, and updating your current version of our SWAM instruments.
Product & License Management
- Support Discontinuation for SWAM v2 Products (June 3, 2025) - FAQ
- How can I recover my License Keys?
- Where do I find the latest updates for the SWAM instruments purchased from Samplemodeling?
- How do I deauthorize a license key?
- Products are showing up as trial versions even though I bought them
- I can’t authorize my SWAM instrument at startup
- How do I create an account and register my license keys?
- I already paid for SWAM instruments for desktop. Do I need to pay again for the iPad version even though it says I can install the instruments on 4 devices?
- I didn’t get a confirmation email after registration
- How can I change the email address associated with my account?
- How do I delete my account?
- I downloaded the new installers. Do I need to uninstall the previous installations or just run the new installers over the old installations?
- Can I transfer my license to someone? How do I do it?
Products are showing up as trial versions even though I bought them
Be sure you have registered the products you purchased to your account on the Customer Portal.
If you previously had trial versions of our products before deciding to buy them, there might be a conflict in our system between your trial or Beta licenses and your permanent ones.
Please contact us at support@audiomodeling.com and we will fix the issue for you.
Other articles in this category
- Support Discontinuation for SWAM v2 Products (June 3, 2025) - FAQ
- How can I recover my License Keys?
- Where do I find the latest updates for the SWAM instruments purchased from Samplemodeling?
- How do I deauthorize a license key?
- Products are showing up as trial versions even though I bought them
- I can’t authorize my SWAM instrument at startup
- How do I create an account and register my license keys?
- I already paid for SWAM instruments for desktop. Do I need to pay again for the iPad version even though it says I can install the instruments on 4 devices?
- I didn’t get a confirmation email after registration
- How can I change the email address associated with my account?
- How do I delete my account?
- I downloaded the new installers. Do I need to uninstall the previous installations or just run the new installers over the old installations?
- Can I transfer my license to someone? How do I do it?