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support / Swam solo brass

Swam solo brass

Here you will find everything related to the installation, activation, updates, release notes and manuals of our Virtual Instruments and Applications.

General Information

  • Who is the owner of the SWAM technology?
  • Warning! Expression controller non received
  • Where do I find User Manuals?
  • Where can I find a free VST/Host?
  • Are you planning to create any Ensembles like Strings Ensembles and Brass Ensembles in the near future?
  • see all 6 articles >

Product & License Management

  • How can I recover my License Keys?
  • Can I complete a SWAM bundle (desktop version)?
  • How do I deauthorize a license key?
  • Products are showing up as trial versions even though I bought them
  • I can’t authorize my SWAM instrument at startup
  • see all 8 articles >

How To...

  • SWAM with Camelot Pro (macOS / Windows)
  • How to install and authorize products through the Software Center
  • SWAM with GarageBand X (macOS)
  • SWAM with Digital Performer 10 (macOS & Windows)
  • SWAM with FL Studio 20 (macOS & Windows)
  • see all 11 articles >

Compatibility

  • What are the technical requirements for using SWAM instruments?
  • How many SWAM instances can I run at the same time?

Known Issues

  • My SWAM VST2 plug-ins are not showing up in Cubase. Why?
  • SWAM instruments are not appearing in my DAW on macOS. Why?

Sales, Billing, Offers

  • Why SWAM iPad and Desktop Versions are Separate Purchases
  • What’s the price difference between the prices listed on your website and the price in other currencies?
  • I’m not satisfied with the product. Is there a return policy?
  • If I already bought a SWAM instrument, can I buy the other ones in the same family at a discounted price?

Educational & Special Programs

  • How do I apply to the EDU Program?
  • How do I use my EDU discount coupon?
  • Do you have educational discounts for students or teachers?
  • Is there a difference between the instruments you provide with the EDU discounts and your instruments at regular price?

How do I deauthorize a license key?

All your keys and authorization data can be managed from our Customer Portal.

If you don't have an account yet, just create a new one and register your products using your SWAM license keys. You'll be able to manage all authorizations and get the latest updates from there.

  • If you need to deauthorize a License Key, log into your account in our Customer Portal.
  • Select "Licenses & Downloads" under the product for which you want the key to be unauthorized.
  • Expand the section by clicking on the green area under "Manage your license activations".
  • Click DEAUTHORIZE next to the activation you want to free up.

Important!
The deauthorization process for OFFLINE-activated keys is not possible using this page.

Please contact our Support Team at support@audiomodeling.com in order to know how to proceed for OFFLINE-activated keys.

All your keys and authorization data can be managed from our Customer Portal.

If you don't have an account yet, just create a new one and register your products using your SWAM license keys. You'll be able to manage all authorizations and get the latest updates from there.

  • If you need to deauthorize a License Key, log into your account in our Customer Portal.
  • Select "Licenses & Downloads" under the product for which you want the key to be unauthorized.
  • Expand the section by clicking on the green area under "Manage your license activations".
  • Click DEAUTHORIZE next to the activation you want to free up.

Important!
The deauthorization process for OFFLINE-activated keys is not possible using this page.

Please contact our Support Team at support@audiomodeling.com in order to know how to proceed for OFFLINE-activated keys.

Categories

  • General Information
  • Product & License Management
  • How To...
  • Grow Your Knowledge
  • Compatibility
  • Known Issues
  • Sales, Billing, Offers
  • Educational & Special Programs
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  • Audio Modeling is a music and audio software company, and a leader in multi - vector expressive digital acoustic instruments.

  • Audio Modeling is an active memberMidi Manufacturers Association(MMA).

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