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support / Swam solo brass

Swam solo brass

Here you will find everything related to the installation, activation, updates, release notes and manuals of our Virtual Instruments and Applications.

General Information

  • Who is the owner of the SWAM technology?
  • Warning! Expression controller non received
  • Where do I find User Manuals?
  • Where can I find a free VST/Host?
  • Are you planning to create any Ensembles like Strings Ensembles and Brass Ensembles in the near future?
  • see all 6 articles >

Product & License Management

  • How can I recover my License Keys?
  • Can I complete a SWAM bundle (desktop version)?
  • How do I deauthorize a license key?
  • Products are showing up as trial versions even though I bought them
  • I can’t authorize my SWAM instrument at startup
  • see all 8 articles >

How To...

  • SWAM with Camelot Pro (macOS / Windows)
  • SWAM with GarageBand X (macOS)
  • SWAM with FL Studio 20 (macOS & Windows)
  • SWAM with Digital Performer 10 (macOS & Windows)
  • SWAM with Reaper
  • see all 11 articles >

Compatibility

  • What are the technical requirements for using SWAM instruments?
  • How many SWAM instances can I run at the same time?

Known Issues

  • My SWAM VST2 plug-ins are not showing up in Cubase. Why?
  • SWAM instruments are not appearing in my DAW on macOS. Why?

Sales, Billing, Offers

  • Why SWAM iOS and Desktop Versions are Separate Purchases
  • What’s the price difference between the prices listed on your website and the price in other currencies?
  • I’m not satisfied with the product. Is there a return policy?
  • If I already bought a SWAM instrument (desktop version), can I buy the other ones in the same family at a discounted price?

Educational & Special Programs

  • How do I apply to the EDU Program?
  • How do I use my EDU discount coupon?
  • Do you have educational discounts for students or teachers?
  • Is there a difference between the instruments you provide with the EDU discounts and your instruments at regular price?

If I already bought a SWAM instrument (desktop version), can I buy the other ones in the same family at a discounted price?

We offer Bundle Completion discounts for our loyal desktop customers who fell in love with SWAM after buying their first instrument and now wish to complete a bundle. Visit the Bundle Completion Paths section on our website to see what is the discounted price of the bundle you’re interested in completing.

If you’d like to go ahead with the purchase, log into your account on our Customer Portal, open the Only For You section, and choose the completion option you are interested in. The system provides the correct completion price based on the licenses you already own.

The Completion is not available for iOS products.

We offer Bundle Completion discounts for our loyal desktop customers who fell in love with SWAM after buying their first instrument and now wish to complete a bundle. Visit the Bundle Completion Paths section on our website to see what is the discounted price of the bundle you’re interested in completing.

If you’d like to go ahead with the purchase, log into your account on our Customer Portal, open the Only For You section, and choose the completion option you are interested in. The system provides the correct completion price based on the licenses you already own.

The Completion is not available for iOS products.

Categories

  • General Information
  • Product & License Management
  • How To...
  • Grow Your Knowledge
  • Compatibility
  • Known Issues
  • Sales, Billing, Offers
  • Educational & Special Programs
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  • Audio Modeling is a music and audio software company, and a leader in multi - vector expressive digital acoustic instruments.

  • Audio Modeling is an active memberMidi Manufacturers Association(MMA).

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  • Address: Via Bernardino Luini, 65 – 20821 – Meda (MB) ITALY

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