Swam solo brass
Here you will find everything related to the installation, activation, updates, release notes and manuals of our Virtual Instruments and Applications.
Product & License Management
Sales, Billing, Offers
- Why SWAM iOS and Desktop Versions are Separate Purchases
- What’s the price difference between the prices listed on your website and the price in other currencies?
- I’m not satisfied with the product. Is there a return policy?
- If I already bought a SWAM instrument (desktop version), can I buy the other ones in the same family at a discounted price?
Educational & Special Programs
- How do I apply to the EDU Program?
- How do I use my EDU discount coupon?
- Do you have educational discounts for students or teachers?
- Is there a difference between the instruments you provide with the EDU discounts and your instruments at regular price?
- I'm trying to use my EDU discount to purchase some of your iOS but it's not working…
Products are showing up as trial versions even though I bought them
Be sure you have registered the products you purchased to your account on the Customer Portal.
If you previously had trial versions of our products before deciding to buy them, there might be a conflict in our system between your trial or Beta licenses and your permanent ones.
Please contact us at email@example.com and we will fix the issue for you.